Frequently Asked Questions
Everything you need to know about upgrading your bathroom experience.
Will a LUXE Bidet fit my existing toilet?
Our bidets are designed to be compatible with most standard two-piece toilets and many one-piece models. Each product page includes a detailed compatibility guide and measurements to ensure a perfect fit for your bathroom.
Do I need a plumber to install the bidet?
No professional plumbing is required. LUXE Bidets are designed for DIY installation and typically take 15-20 minutes to set up using the included high-quality components and step-by-step instructions.
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping within the continental United States typically takes 3-5 business days, and you will receive a tracking number as soon as your order departs our warehouse.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the product within 30 days of delivery for a full refund, provided it is in its original packaging.
Do the bidets require electricity to operate?
Most of our core models are non-electric and powered solely by your home's water pressure. For our advanced electronic seats, a standard GFCI outlet is required to power features like seat warming and air drying.
What kind of warranty is provided?
All LUXE Bidet products come with an 18-month manufacturer's warranty that covers any defects in materials or workmanship. You can also register your product on our website to extend your coverage.